HOD Media provides online software services (SaaS Ecommerce Storefront Builders) and digital advertising management services (Meta Campaign Automation).
Since all our services are digital and cloud-based, our shipping and delivery policy is detailed below:
1. Physical Shipping
We do not sell or ship any physical products. Therefore, **no physical shipping is applicable** to any of our packages or subscriptions.
2. Delivery of SaaS Storefronts
Upon a successful payment transaction (Monthly or Yearly plans), your multitenant storefront instance is provisioned automatically in the cloud.
Your login details, admin panel link, and store configuration access are sent to your registered email address **instantly** (within 5 to 10 minutes of transaction completion).
You can immediately log in and begin customizing your shop.
3. Delivery of Meta Ads Campaign Services
Upon successful onboarding and subscription to an advertising plan (2 Days, 7 Days, or 30 Days), our dedicated manager will contact you within **12 to 24 hours** to link your ad account.
Audience targeting plans, poster/creative layout files, and tracking pixel setup will be delivered directly to your ad account and email dashboard within **24 to 48 hours**.
4. Delivery Issues & Support
If you experience any delay in receiving your storefront login details or configuration access email, please check your spam folder or reach out to us at: